Navigate on SwissID

Contact

Do you have any questions?

If you have any questions related to an online service, please contact the online service provider directly.

For all other questions related to using SwissID, please contact our customer service. He will be happy to assist you in German, French, Italian and English.

SwissSign AG
Sägereistrasse 25
PO box
CH-8152 Glattbrugg

Tel. +41 848 99 88 00 (0.08.- CHF per minute)
E-mail: [email protected]

Information on current service disruptions and planned maintenance work can be found here.

Information on current service disruptions and planned maintenance work

On this page, you can find information on current service disruptions and planned maintenance work on the SwissID infrastructure.

If a disruption occurs that is not listed here, please report it to our customer service by email.

Phishing e-mails

Publication date: 06.02.2026

Currently, phishing e-mails with the SwissID logo are being sent out. In the e-mail, recipients are requested to verify their identity by providing a valid payment method. SwissSign / SwissID will never ask you to take such action.

On our website you will find further information on the subject of phishing. 

Check system status in real time

You can also check the current system status here in real time whenever you like.

Check system status

SwissSign

Ressources

Knowledge

Support