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Frequently asked questions (FAQ)

Frequent requests

SwissID Account

In your SwissID account, you manage your personal information, define your login settings, and decide which online services you want to share your data with.

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Signature Service

Sign documents easily with our signature web service - previously known as SwissID Sign. The service continues to be provided by SwissSign.

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Why did I receive an email saying my SwissID account may be deleted?

You received this email because your SwissID account has not been used for an extended period. To uphold data privacy, inactive accounts are deleted after a certain time. If you wish to keep your account active, please log in once at https://login.swissid.ch. Otherwise, your account and access (login) to SwissID features and linked services will be deleted.

Questions about the SwissID account

Further topics